What do you call your check-in area?
Posted on 13. Jan, 2010 by Kenny in Fresh Ideas, Inspiration, Resources
I’ve been working more on our policy manual and I’m editing our section for check-in volunteers. Actually around Gateway, we don’t call them check-in volunteers, they’re called boat volunteers. Why, because the check-in area is dominated by a giant boat.
First of all, I really hate calling them boat volunteers. That at all doesn’t describe what they do. However, it does make it easy to know wehre they serve. Second of all, we don’t have a boat at our South Campus. So, I need to rename this area totally. Other options could be check-in (blah) or hospitality (boring). I’m also trying to avoid confusion with the adult welcome/hospitality team that uses terms like frontline, connection, connexus and guest services.
So I’m looking for something that is unique for Gateway (no confusion), descriptive (if possible I don’t want people guessing what it is) but fun and energetic. this is the first stop for families on Sunday and I want to start a great first impression (and I don’t want to call it “first impressions”).
Got any ideas? What do you call your area?
Oh, just so you know. This is where kids get their name tags, visitors get registered and guided to their age-specific environments and information about our ministry is distributed. It’s a high-energy and busy place on the weekend.
13 Responses to “What do you call your check-in area?”
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14. Jan, 2010
[...] the group. Fellow #kidmin guru, Kenny Conley, recently posted a dilemma he’s having with the branding of his children’s ministry check-in station. For Kenny’s post to generate a collaborative conversation, readers have to be willing to [...]

















Donna
13. Jan, 2010
I like what you just wrote – “First Stop.”
Kendra Golden
13. Jan, 2010
I was going to say exactly what Donna did. I would love to serve at First Stop!
Anthony Prince
14. Jan, 2010
First Stop is a fantastic idea.
When explaining your check-in process to newbies, you could make some awesomely lame puns about the name… and people will totally remember it.
I’m sold.
Kenny
14. Jan, 2010
Any other ideas? First Stop is good, but not my favorite. I’d like a plethora of ideas.
Anyone got anything else?
Mark Lindsley
14. Jan, 2010
All aboard!
Wayne Stocks
14. Jan, 2010
How about something like: The Junction or Kid Junction?
Wayne Stocks´s last blog ..#3 – Don’t Think More Highly of Yourself Than You Ought (Tips for Large Group Teaching)
Steve Conley
14. Jan, 2010
Launch
Launch Station
Launch site
Still keeping with the image of the boat but could be used at other location.
Steve Conley´s last blog ..Reactor Factor T-Shirt Info
Justyn Smith
14. Jan, 2010
We used to call ours Launch Pad…Kids Dock…
Anthony Prince
14. Jan, 2010
for the record, we have a “welcome team” stationed at our “welcome tables” during our events. not much for themed branding, but it communicates those team member’s roles pretty clearly and gets the job done for us.
looking forward to hearing the rest of the community’s ideas on this one!
Amy Naluai
14. Jan, 2010
We call ours the KIDzone Starting Point.
As far as your nautical/boat theme, perhaps you could somehow tie in using port, harbor or wharf in the name you choose.
Kathryn
14. Jan, 2010
We call them welcome areas and welcome teams too. It’s positive, descriptive and works for first timers who don’t know all the kidmin lingo yet.
zach
15. Jan, 2010
We refer to them as our welcome team. It seems to be straight forward and practical for new volunteers